In order to provide you with the full range of FAMOCO services, we are sometimes required to collect information about you.
- what information FAMOCO may collect about you
- how FAMOCO will use information we collect about you
- when FAMOCO may use your details to contact you
- whether FAMOCO will disclose your details to anyone else
- your choices regarding the personal information you have provided to us
As set out above, FAMOCO is committed to safeguarding your personal information.
All data collected through the FAMOCO website is processed in accordance with all local legislation and the terms laid out in the revised version of the French Data Protection Act of January 6, 1978.
The websites contains hyperlinks to websites owned and operated by third parties. These third party websites have their own privacy policies, including cookies, and we urge you to review them. They will govern the use of personal information you submit or are collected by cookies whilst visiting these websites. We do not accept any responsibility or liability for the privacy practices of such third party websites and your use of such websites is at your own risk (see our Terms and Conditions for more details).
What information FAMOCO collects
When you sign up to participate in or receive a service from famoco.com, such as newsletters, competitions, live chats, or register your details with us, we may ask for personal information about you. This can consist of information such as your name, company name, e-mail address, postal address, telephone or mobile number. Different webpages may ask for different personal information.
By entering your details in the fields requested, you enable FAMOCO and its service providers to provide you with the services you request. Please note that sometimes on particular webpages we will require you to provide additional personal information, and sometimes sensitive personal information.
How FAMOCO uses the information collected
FAMOCO will use your personal information for a number of purposes including the following:
- for « service administration purposes », which means that FAMOCO may contact you for reasons related to the service you have signed up for (e.g. to provide you with password reminders)
- to contact you about a service or information you requested
- IP addresses are used to identify the location of users, the number of visits from different countries and also to block disruptive use
- to analyze and improve the services offered on famoco.com. e.g. to provide you with the most user-friendly navigation experience
Where FAMOCO proposes using your personal information for any other uses we will ensure that we notify you first. You will also be given the opportunity to withhold or withdraw your consent for your use other than as listed above.
When FAMOCO can contact you
FAMOCO may contact you:
- in relation to the functioning of any service you have signed up for in order to ensure that FAMOCO can deliver the services to you
- where you have opted to receive further correspondence
- to invite you to participate in surveys about FAMOCO services (participation is always voluntary)
- for marketing purposes where you have specifically agreed to this
Will FAMOCO share my personal information with anyone else?
We will keep your information confidential except where disclosure is required or permitted by law (for example to government bodies and law enforcement agencies). Generally, we will only use your information within FAMOCO. However, sometimes FAMOCO uses third parties to process your information. FAMOCO will require these third parties to comply strictly with its instructions and FAMOCO will require that they do not use your personal information for their own business purposes.
How long will FAMOCO keep my personal information?
We will hold your personal information on our systems for as long as is necessary for the relevant service, or as long as is set out in any relevant contract you hold with FAMOCO. In the case that you wish to cancel your registration with FAMOCO, while people cannot use the personal information, it stays on the system until deleted by request or as decided by FAMOCO.
Can I find out what personal information FAMOCO holds about me?
As outlined by the French “IT security and freedoms” law, customers have the right to view, change, delete, or contest any personal data pertaining to them.
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a) What is a cookie?
A cookie is a small amount of data, which often includes a unique identifier that is sent to your browser from a website’s computer and is stored on your computer’s hard drive. Each website can send its own cookie to your browser if your browser’s preferences allow it, but (to protect your privacy) your browser only permits a website to access the cookies it has already sent to you, not the cookies sent to you by other sites. Many sites do this whenever a user visits their website in order to track online traffic flows.
Cookies record information about your online preferences and allow us to tailor the websites to your interests. Users have the opportunity to set their computer to accept all cookies, to notify them when a cookie is issued, or not to receive cookies at any time. The last of these means that certain personalized services cannot then be provided to that user and accordingly you may not be able to take full advantage of all of famoco.com features. Each browser is different, so check the « Help » menu of your browser to learn how to change your cookie preferences.
Information supplied by cookies can help us to analyze the profile of our visitors and help us to provide you with a better user experience.
Working with Third Parties
FAMOCO works with third parties to collect user data for conversion tracking and serving ads targeted to users’ interests. With regards to Twitter, you can opt out of interest-based advertising through methods that Twitter may specify from time to time here.
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