Privacy Policy

FAMOCO is committed to protecting your personal information when you are using famoco.com. This Privacy Policy relates to our use of any personal information you provide to us through famoco.com.

In order to provide you with the full range of FAMOCO services, we are sometimes required to collect information about you.

This privacy policy explains the following:

  • what information FAMOCO may collect about you
  • how FAMOCO will use information we collect about you
  • when FAMOCO may use your details to contact you
  • whether FAMOCO will disclose your details to anyone else
  • your choices regarding the personal information you have provided to us
  • the use of cookies on famoco.com and how you can reject these cookies

As set out above, FAMOCO is committed to safeguarding your personal information.
All data collected through the FAMOCO website is processed in accordance with all local legislation and the terms laid out in the revised version of the French Data Protection Act of January 6, 1978.

The websites contains hyperlinks to websites owned and operated by third parties. These third party websites have their own privacy policies, including cookies, and we urge you to review them. They will govern the use of personal information you submit or are collected by cookies whilst visiting these websites. We do not accept any responsibility or liability for the privacy practices of such third party websites and your use of such websites is at your own risk (see our Terms and Conditions for more details).

What information FAMOCO collects

When you sign up to participate in or receive a service from famoco.com, such as newsletters, competitions, live chats, or register your details with us, we may ask for personal information about you. This can consist of information such as your name, company name, e-mail address, postal address, telephone or mobile number. Different webpages may ask for different personal information.

By entering your details in the fields requested, you enable FAMOCO and its service providers to provide you with the services you request. Please note that sometimes on particular webpages we will require you to provide additional personal information, and sometimes sensitive personal information.

FAMOCO also uses cookies and collects IP addresses (an IP address is a number that can uniquely identify a specific computer or other network device on the internet). We use analysis software to look at IP addresses and cookies for the purpose of enhancing your user experience. This information is not used to develop a personal profile of you and the log files are regularly purged. We also use your IP address to determine where you are accessing the services from.

How FAMOCO uses the information collected

FAMOCO will use your personal information for a number of purposes including the following:

  • for “service administration purposes”, which means that FAMOCO may contact you for reasons related to the service you have signed up for (e.g. to provide you with password reminders)
  • to contact you about a service or information you requested
  • IP addresses are used to identify the location of users, the number of visits from different countries and also to block disruptive use
  • to analyze and improve the services offered on famoco.com. e.g. to provide you with the most user-friendly navigation experience

Where FAMOCO proposes using your personal information for any other uses we will ensure that we notify you first. You will also be given the opportunity to withhold or withdraw your consent for your use other than as listed above.

When FAMOCO can contact you

FAMOCO may contact you:

  • in relation to the functioning of any service you have signed up for in order to ensure that FAMOCO can deliver the services to you
  • where you have opted to receive further correspondence
  • to invite you to participate in surveys about FAMOCO services (participation is always voluntary)
  • for marketing purposes where you have specifically agreed to this

Will FAMOCO share my personal information with anyone else?

We will keep your information confidential except where disclosure is required or permitted by law (for example to government bodies and law enforcement agencies). Generally, we will only use your information within FAMOCO. However, sometimes FAMOCO uses third parties to process your information. FAMOCO will require these third parties to comply strictly with its instructions and FAMOCO will require that they do not use your personal information for their own business purposes.

How long will FAMOCO keep my personal information?

We will hold your personal information on our systems for as long as is necessary for the relevant service, or as long as is set out in any relevant contract you hold with FAMOCO. In the case that you wish to cancel your registration with FAMOCO, while people cannot use the personal information, it stays on the system until deleted by request or as decided by FAMOCO.

Can I find out what personal information FAMOCO holds about me?

As outlined by the French “IT security and freedoms” law, customers have the right to view, change, delete, or contest any personal data pertaining to them.

Please address requests and questions about this or any other question about this Privacy Policy to us via
FAMOCO SAS
59 Avenue Victor Hugo
75116 Paris
FRANCE

Changes to FAMOCO’s Privacy Policy

This privacy policy may be updated from time to time so you may wish to check it each time you submit personal information to famoco.com. The date of the most recent revisions will appear on this page.

Cookies Policy

a) What is a cookie?

A cookie is a small amount of data, which often includes a unique identifier that is sent to your browser from a website’s computer and is stored on your computer’s hard drive. Each website can send its own cookie to your browser if your browser’s preferences allow it, but (to protect your privacy) your browser only permits a website to access the cookies it has already sent to you, not the cookies sent to you by other sites. Many sites do this whenever a user visits their website in order to track online traffic flows.

Cookies record information about your online preferences and allow us to tailor the websites to your interests. Users have the opportunity to set their computer to accept all cookies, to notify them when a cookie is issued, or not to receive cookies at any time. The last of these means that certain personalized services cannot then be provided to that user and accordingly you may not be able to take full advantage of all of famoco.com features. Each browser is different, so check the “Help” menu of your browser to learn how to change your cookie preferences.

During the course of any visit to famoco.com, the pages you see, along with a cookie, are downloaded to your computer. Many websites do this, because cookies enable website publishers to do useful things like find out whether the computer (and probably its user) has visited the website before. This is done on a repeat visit by checking to see, and finding, the cookie left there on the last visit.

b) How does FAMOCO use cookies?

Information supplied by cookies can help us to analyze the profile of our visitors and help us to provide you with a better user experience.

FAMOCO also use a number of independent measurement and research companies. They gather information regarding visitors to FAMOCO’s sites on our behalf using cookies, log file data and code which is embedded on our website. We use this type of information to help improve the services it provides to its users. FAMOCO strictly require that third parties do not use any information for their own business or other purposes. Certain other areas of famoco.com may use cookies for a specific reason.

Working with Third Parties

FAMOCO works with third parties to collect user data for conversion tracking and serving ads targeted to users’ interests. With regards to Twitter, you can opt out of interest-based advertising through methods that Twitter may specify from time to time here.

Contacting FAMOCO about this Privacy Policy

If you have any questions or comments about this Privacy Policy, please write to us:

FAMOCO SAS
59 Avenue Victor Hugo
75116 Paris
FRANCE