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Managed Services

Hosting, monitoring and management of your solution



Support and maintenance

Addressing your business continuity needs
Support during business hours to 24/7 technical on-call duty
Standard warranty for on-the-go devices replacement offers



Training and coaching

Make the best possible use of your solutions

Our project methodology We help at every step of your digitalization journey

A Customer Success Manager will be appointed and act as your focal point at each stage of the project.

 

 

 

 

Our dedicated Service teams are always here for you

Customer Success

  • Consulting and innovation
  • Solution design
  • Project delivery
  • Governance

 

Customer delivery

  • Custom software solution design
  • Development (Android app, gateways, backend servers)
  • Agile project delivery

Technical products team

  • Product customization and configuration
  • Security solutions (key management, smart cards, biometrics…)
  • IT integration
  • Solution validation

 

Customer Support

  • Help to set-up, manage and use devices
  • Assistance and solutions on issues
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