Digitizing the traveler journey is key to improving urban mobility worldwide. By 2020, nearly 23 billion transport tickets will be purchased via mobile handsets, according to Juniper Research . Next generation ticketing must solve different challenges: multimodal transportation, working with various ticketing formats, barcodes, NFC connection to a smartphone, transport cards and more. Dematerialized ticketing is a way to facilitate issuing and control while lowering operational costs, but it needs a strong digital and transactional infrastructure to work.
 Mobile ticket purchase to more than double to 23 billion annually by 2020, Juniper research