Providing Cashless experience at Zando Cape Town 10s with tappit
tappit is a dynamic company specialising in cashless payment solutions for events and permanent venues. Its proprietary platform has been developed over many years to PCI security standards. The solution uses RFID technology and since the product is location neutral, it has been implemented in various territories and within various scale and areas of operations, from the permanent installation of a football stadium in the UK, various sporting and entertainment events in Dubai and Abu Dhabi, music festivals in Hong Kong and Bali, to tournaments in South Africa.
The 2018 Zando Cape Town 10s is South Africa’s biggest social sport and lifestyle event with over 20,000 spectators and 350 teams. The annual tournament won the 2016 Discovery Sport Industry Award for “Best Live Experience” Event in South Africa, but with a large number of customers to cater to, the event organiser was looking for a solution to minimise queues and quicken transaction process.
The organiser was looking for an RFID payment system to significantly improve customer experience. The overall expectations were to deploy an overall solution that integrated with Quicket and Peach Payments, the ticketing company and payment processing partners; providing a seamless solution that connects the cashless system to event access via ticketing integration, mobile responsive web portal for customers and vendors and transaction processing and reconciliation.
To achieve this, the solution had to be able to work offline and be mobile at the event, be user-friendly for customers, operators and vendors and be able to facilitate the event ecosystem smoothly.